LOYALITAS PEGAWAI DITINJAU DARI KECERDASAN EMOSIONAL, KOMITMEN, SELF EFFICACY, DAN KOMPETENSI (STUDI KASUS PADA KPPBC TMP B SURAKARTA)

Yeshinta, Yesi and Hartono, Sri and ., Istiatin (2020) LOYALITAS PEGAWAI DITINJAU DARI KECERDASAN EMOSIONAL, KOMITMEN, SELF EFFICACY, DAN KOMPETENSI (STUDI KASUS PADA KPPBC TMP B SURAKARTA). Business Management Analysis Journal (BMAJ), 3 (1). pp. 58-71. ISSN 2655-3813

Text 7. 4425-15342-1-PB Yeshinta Hartono Istiatin 082020.pdf Download (273kB)

Abstract

The purpose of this study was to determine the influence emotional intelligence, commitment, self efficacy, and competence towards employee loyalty at KPPBC TMP B Surakarta. This research is a quantitative research. The study population consisted of 101 employees at KPPBC TMP B Surakarta, but only 65 samples were taken. The data was collected by using a questionnaire. In this study, the data was analyzed using the classic assumption test, multiple linear regression analysis, t test, F test, and the coefficient of determination test. The results showed the F test (simultaneous) showed emotional intelligence, commitment, self efficacy, and competency simultaneously had a significant effect on employee loyalty. The results of the t test (partial) showed emotional intelligence had a negative and significant effect on employee loyalty in KPPBC TMP B Surakarta. Meanwhile commitment, self efficacy, and competence have positive effect on employee loyalty in KPPBC TMP B Surakarta individually (partially).

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